Sandy has made a career of making information accessible to the people who need it. She has both the academic credentials and business experience to create innovative knowledge management solutions for real business problems. She has demonstrated her leadership in various roles, including developing corporate information services, pioneering new methods of access and distribution through the Internet, promoting competitive intelligence, and managing an intellectual property program. Her work as a quality control manager and a product manager for a successful software startup has developed a practical understanding of how technology is used in the workplace and an appreciation for listening to the customer.

An enduring interest in libraries led her to pursue a Masters Degree in Library and Information Science at the University of Wisconsin. She graduated with honors and a unique resume encompassing both theory and practical experience. Sandy has won many fans among her clients with her enthusiasm for championing the end user and her talent for effective knowledge management.